Billing Terms and Conditions

Billing Terms & Payment Policy

At Westone Living, we are committed to providing a safe, secure, and transparent payment experience for all our customers.

We accept the following secure payment options:

All payments are processed in British Pounds (GBP).

Payment must be made in full at the time of checkout.
Orders will only be processed and shipped after full payment is received.
If a payment fails or is declined, the order will not be confirmed or fulfilled.

All prices on our website are displayed in GBP (£).
Shipping fees and applicable taxes are calculated during checkout.
Prices are subject to change without prior notice; however, confirmed orders will not be affected.

Our website is protected with SSL encryption to ensure your payment information is handled safely.
Payments are processed via trusted third-party gateways; Westone Living does not store credit card details.

Refunds are issued in accordance with our Return & Refund Policy.
In the event of an issue, please contact us first at info@westoneliving.com before initiating a chargeback.
Unjustified or unauthorized chargebacks may be disputed and could lead to account restrictions.

We reserve the right to hold or cancel any order that shows signs of fraudulent or suspicious activity.
For high-value orders, identity verification may be requested to protect both the buyer and the seller.

Store Name: Westone Living

Email: info@westoneliving.com

Phone: +44 7400 494032

Address: 4 Blenheim Court, Peterborough PE1 2DU, United Kingdom

Customer Service Hours: Monday to Friday, 09:00 – 17:00 (GMT+1)

We respond to all inquiries within 1–2 business days.

Thank you for shopping securely with Westone Living.