Shipping policy
Shipping Policy
At Westone Living, we are dedicated to providing clear, reliable, and hassle-free shipping for all our UK customers. We offer free standard shipping on every order within the United Kingdom, with no minimum spend required.
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Shipping Area
We currently ship exclusively to addresses within the United Kingdom.
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Order Processing & Delivery Times
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Order Cut-off Time: 5:00 PM (GMT+1). Orders placed after this time will be processed on the next business day.
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Handling Time: 1–2 business days (Monday to Friday).
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Transit Time: 6–8 business days (Monday to Friday).
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Estimated Total Delivery Time: 7–10 business days.
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Carrier Partners
We work with trusted UK delivery services to ensure your package arrives safely and on time. Our shipping partners may include Royal Mail, Hermes, DPD, or other reputable UK couriers, depending on your location and order size.
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Shipping Costs
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Free Standard Shipping: All orders within the United Kingdom qualify for free standard shipping.
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No hidden fees: The shipping cost is fully covered by Westone Living — no surprise charges at checkout.
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Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can check your order status anytime via our Order Tracking page.
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Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact our customer service immediately. We will work with our carrier partners to resolve the issue quickly.
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Questions or Support
If you have any questions about shipping, delivery, or tracking, please visit our FAQ page or contact us directly:
Store Name: Westone Living Achievers
Email: info@westoneliving.com
Phone: +44 7400 494032
Address: 4 Blenheim Court, Peterborough PE1 2DU, United Kingdom
Customer Service Hours: Monday – Friday: 09:00 – 17:00 (GMT+1)
We aim to respond within 1–2 business days.
Thank you for shopping confidently with Westone Living. We appreciate your trust!